Subject: Network Slowness and Packet Loss

Yesterday at approximately 5:55pm EST, we experienced a DDOS attack directed to IP addresses located within our network. Such event has resulted in partial network slowness and packet loss to a few customers.  Our data center network engineers were able to quickly identify the destination addresses that were target of the DDOS attack and applied corrective measurements.  Once such measurements were put into place, the network condition immediate improved.

We are working with our firewall equipment vendor for analyzing the
attack and devise mechanisms to better withstand this type of attack in
the future.

Thank you for your patience and understanding.

Shane Merem