Major Cluster Upgrade - HUGE speed boost - Website Forge
May 17th, 2010 at 1:51 pm   starstarstarstarstar      

Hello Website Forge Community!

 

As most of you might have noticed -- we performed a huge hardware and file system upgrade over the weekend.

 

The most noticable difference will be the speed of your web site.  The front end server hardware is significantly faster.

 

Also this upgrade should resolve the recent intermittent issues that a few of you experienced the last couple of weeks.

 

The upgrade went rather smooth with very few service interruptions.  And any issues were resolved VERY quickly.

 

We value you as a customer and hope you enjoy the new hardware!

 

P.S. Just let us know if you have any questions or run into any glitches -- we will handle them asap!

 

Shane Merem

support@websiteforge.com

www.websiteforge.com

E-commerce web site design

Donald Ferguson says:
May 17th, 2010 at 2:01 pm   starstarstarstarstar      

Issues sometime happen no matter how much precaution is taken. But I have always appreciated your fast response and remedy if in a the very rare occassion that may have happened. Murphy's Law is that issues only happen on the weekends, where you have personally seen that they were cleared up as rapidly as possible. Confidence is very important when our business relies on prompt attention. Thank you again.

Shane Merem says:
May 17th, 2010 at 2:10 pm   starstarstarstarstar      

Thank you Donald for your understanding and feedback.  We will continue to work to provide the best service.  So far we are really impressed with the new hardware.

 

Some software optimization will follow soon -- providing additional performance benefits.

 

Shane

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