Make sure you contact support@websiteforge.com if you have ANY questions regarding these upgrades!

Website Forge

www.websiteforge.com

Web Design and E-commerce

Website Forge News Topics:

-  Unprecedented FULL 12 Month Guarantee on Website Forge web sites!

-  Customer Service at it's Best!

-  Google struggles with SAAS solutions

-  Take full advantage of your SEO technology

-  A look at Dabble DB -- A great new web idea

Unprecedented FULL 12 Month Guarantee on Website Forge web sites!

Website Forge has long been the ONLY company to provide a real 30 day money back guarantee. 

The only company to survey their customers every 7 days during their project development. 

The only company to provide unlimited pages, products, and bandwith in a CUSTOM DESIGNED web site.  The only company that includes hundreds of thousands of dollars of improvements to it's clients every single year.... 

Once again we have gone over the top. 

We are so sure you will love your Website Forge web site we will back it up with a 12 month guarantee.  That's right.  If after ONE FULL YEAR you don't love your web site -- we will refund your entire purchase price!

No other web site company has the confidence in their company to offer such an amazing guarantee on their custom web site solutions... NOBODY!

Customer Service at it's Best!

I received a call Friday night from Dale Spenrath (CEO of www.posprocessing.com) around 7:00 PM asking me if Website Forge was having any techincal issues. 

I told him I was unaware of any problems.  Dale was already on the phone with the technical guys at Linkpoint to see why our mutual customer had called him with a card processing problem.

I hung up and a few minutes later Dale called me back on my cell phone and informed me that Linkpoint did, in fact, have some temporary problems and it would be resolved in a couple hours.  I was able to notify our clients so they could be aware of this issue.

When was the last time Henry Ford and Good Year's CEO called each other to work out a technical detail for their car owners?  I just call that "Customer Service at it's Best!".

Take full advantage of your SEO technology

I make it a point to run our clients through a few questions to make sure they are doing all they can to promote their online business.

1.  Have you enabled your "Google Sitemaps" feature in your web site yet?

2.  Have you exported your products (if any) to Google Base? (formerly called Froogle)?

3.  Have you spent time every day/week/month to improve your site copy with keyword rich content? 

4.  Have you considered rewriting your product descriptions to help prospective customers make the decision to purchase your product?

If you have answered NO to any of these questions.. Please reply here and we will have our team give you some specific actions so that you can get the most out of your web site...

Google struggles with SAAS solutions

I am a freshbooks.com customer and I ran across a couple good articles.  Recenly they posted a message about Google and some problems they have had supporting their SAAS (Software As A Service) products.  You will find the article interesting.

www.freshbooks.com/blog/2009/01/30/google-proves-saas-is-hard-even-for-big-guys/

A look at Dabble DB -- A great new web idea

If you are "show me the data" kind of person -- take a look at Dabble DB.  You can cut and paste any excel file data into a web page and create awesome drill down charts and graphs in minutes. 

I created dozens of charts from a bunch of my boring excel reports and it's a great concept.

Check it out at www.dabbledb.com

Thanks, Shane Merem

www.websiteforge.com

Web Design and E-commerce

Love it or get your money back!

***** IMPORTANT NOTIFICATION ***

Hello Website Forge Community!

We are performing an important upgrade and migration over the weekend.

On Saturday evening 1/10/2009 we will syncronize our current set of database servers with our new cluster.

On Sunday evening 1/11/2009 we will reconfigure our directors and firewall rules to redirect traffic to the new set of database servers.  They may be a few minutes of down time related to this step. Nothing serious is expected.

This new upgrade will provide additional space, bandwith, redundancy and speed to your web sites and e-commmerce applications.

Thank You

Shane Merem

www.websiteforge.com

www.magnusoft.com

Hello Website Forge partners.. Here are a couple imporant things you need to be aware of...

1.  HIGH NUMBERS OF DECLINED SALES?

Some of you experienced unexplained declined sales on your web site.  At the time we verified that the Website Forge system was working properly.  We have more information that specifies what happened.  You can read about the CitiBank system issue here: http://www.websiteforge.com/custom/phpbb/viewtopic.php?p=2445#2445

2.  PAYPAL EMAIL REGARDING EMAILS?

Paypal sent out a message saying they would reduce the number of email notifications they send.  This will not affect any Website Forge customer.  The website forge system already sends out emails to confirm orders, etc.  So there will just be less redundancy.

Extra Feature: YOU LOVE TO PLAY POKER ONLINE?

Please check out a new web site I just launched.  It's a Pre-Flop poker calculator. 

It's a great way to learn how to play Poker and figure out your odds.  I'm offering you a $10.00 off discount if you would like to take advantage of it.  http://www.preflopadvantage.com (Use coupon code 99013 to get the $10.00 discount)

Shane Merem

www.websiteforge.com

Web Site Design and E-commerce

Are you one of those people that have a hard time remembering your password?

Do you....

• Always use the same password so you don't forget it?
• Use a password that is easy to guess like birthdates, children names, spouse names, or pets?
• Think because you add a number 1 after the password it becomes safer?

Think again... You would be surprised how easy it is to guess your password.

If you are serious about the security of your web site and e-mail.... Make sure your password is difficult to guess.

For instance....

(I know many of you will resist a totally random password with upper case, lower case, and numerical digits because it's very hard to remember so here are some tips that are more reasonable)

• Use a random word in a document or book, then type it backwards or add random numbers to the word.
• If you insist on using a name -- use names of people that are NOT close to you.  People that you met only once but can remember. 
• Use punctuation in your password
• Use different passwords for different types of logins.  Use harder passwords for your banking, etc. (some banks enforce harder passwords and changing it often)
• Change your password once per month

Ideally you should use a random password generator like this http://www.pctools.com/guides/password/ to generate a properly mixed and random password.

Hope this friendly reminder helps keep your important data secure!

P.S.  If you would like to provided LIMITED access to your Website Forge account, please contact support and ask for "Sub Accounts" so that you can provide limited access to your team members or service providers.

Shane Merem

Website Forge

www.websiteforge.com

Web site design and e-commerce

*******     IMPORTANT WEBSITE FORGE UPDATES     ********

- Looking for fresh testimonials for our new site so please email sales@websiteforge.com with your testimonials and we may post them on our web site

- Our new Website Forge Community Forum is online.  Make sure you join today!  Share and Learn from other Website Forge users!  CLICK HERE to visit the www.websiteforge.com/forum

- Weekly Teleclasses are available for your further education!  Visit http://support.websiteforge.com/113.html to signup for your FREE teleclasses.

P.S.S.  I have added every Website Forge user to this BLOG.  We send important upgrade and system notifications via this BLOG.  If you want to login to change your settings to be removed from the BLOG emails use the same username/password you use for your websiteforge.com login.

Recently, we've created an email notification that will notify the site administrator everytime their website has been published.  This is to ensure that you are aware that the button was indeed clicked and at what time.  If you are receiving these emails and have not clicked the green Publish Site button, then please notify support@websiteforge.com after checking these areas first:

1.  Are any of your sub account users able to republish?

2.  Does anyone else on your team have your login information and therefore were able to republish your site?

3.  Did you ask one of the WF team members to republish after making changes to your site?

4.  Were you working quickly and forgot that you clicked on the button? (I've done this myself :|)

As a rule, WF does not publish customers' sites unless specifically requested.  We don't want to publish anything you're not prepared to have on your live site.

Thanks and have a wonderful day!

Olivia E Guerrero

Customer Service

Project Manager Assistant

Training Specialist

www.websiteforge.com

Hello everyone.  I am very sorry about the 270 emails sent by our new blog.  We are in the process of importing the posts from this Word Press BLOG to our new Website Forge BLOG.

Denis (programmer), accidentially allowed each imported post to be emailed to the subscribers.  It was a human error and I am sorry about the inconvenience.

Please don't mark the posts as spam as you won't receive real posts in the future.

Thanks for your understanding.

Shane Merem
www.websiteforge.com
Website Design and E-commerce

Hello.

This morning I'm writing in the BLOG out of frustration.  Yesterday I was told that some of our customers are getting emails returned.  The returned message reports that they are a spammer, or their email is blocked.

This is because an organization called www.spamhaus.org added one of the Website Forge mail server IP addresses to their "spammer list".  Spamhaus is a widely used source for identifying and stopping spam mail.  Just about any spam filter may use them to help avoid spam.

Why did we end up in this evil list?  It's because one of our Website Forge customers purchased a list of emails and mass mailed it.  He did not do it with the intent to spam, I'm sure the place that sold him the list assured him that the list was a list of "opt in users" and a great list.  Then he was probably convinced that it was "Legal" to spam if he added a few key items to his email.

Well, let me tell you first hand.  There is no "Legal SPAM".  Here is the rule -- If you did not obtain the email address from a person directly through your web site, then do not use the email address.  It's that simple.

- Do not  buy ANY lists.  I don't care if Pope Benedict himself swears the list is clean and legal!
- Do not visit web sites and harvest email addresses.
- Do not pay a company to do it all from their own "special spam servers" (Spamhaus.com will do a reverse  lookup on your domain and STILL block our servers)

Better yet, if you have even the smallest inkling to send any type of mass mail -- Call me first!  E-mail support@websiteforge.com or visit live chat and ask to get in touch with me. 

Please understand that though this customer thought he was "following the law", thousands of Website Forge customers are potentially affected by this issue.  In extreme cases we have to take the "offending customer" offline to get our IP removed from the spam list.  I don't want anyone to experience any type of hassle sending email for any reason.

I emailed the situation to someone at SpamHaus and they are so arrogant and unforgiving that he only replied once in 24 hours and he did not yet remove the block.  I am stuck waiting for this guy to check his email and hope he believes me when I tell him the spam issue has been resolved.  It's ridiculous (don't get me started on how these spam organizations conduct themselves).

I will work non-stop until this issue is resolved and send an update.

Shane Merem
www.websiteforge.com
Website Design and E-Commerce

With 27 new videos to choose from -- take a look and let us know what you think!  So far customers that have used the videos are giving us great feedback.

Click here to see the updated video index: http://www.websiteforge.com/support/55.html

Videos on site management, import/export, and email configuration are included in this list.  There are many more.

Please post your suggestions if there is a demonstration video you would like us to add to the list.

Shane Merem
www.websiteforge.com
Website design and e-commerce