Over the course of two years now, I have trained so many clients of Website Forge that I couldn't even begin to count. I know Cindy feels the same way, and is of the same opinion as I am on how to help out our days of training. We have started a new program with regard to training. We now offer training classes to new clients as well as existing and "old" clients. I've conducted a couple so far this month and the response has been pleasantly surprising. Not only are you able to have a WF team member train you in content management and ecommerce management, but you are able to listen to questions from your fellow classmates that you may not even have thought of before. What I'm hoping is to have some of our veteran WF users join some of the trainings to help the new clients learn some of the tricks of the trade that the veterans have learned.
At the moment, I am only offering content management and ecommerce management classes. Content management usually lasts about an hour with time to ask questions during and definitely after the presentation. The ecommerce management class lasts about an hour and a half with questions during and after. Shane would love for a class on just odds and ends, and I am contemplating a class to cover the membership module and possibly the blog module combined.
Also, ad module users if you'd like for me to conduct a class over the ad module I'd like some input from you on what items or subject matters you'd like to cover. For those of you who don't use the ad module, it's a very large module and should probably be handled in steps rather than try to throw it into an hour and a half class. So my question to the current users and possible future users is what or how should I break it up?
Along with the training classes, I am in the process of remaking several of the tutorial videos and updating the help files. It's a long task and with the break in day long one on one trainings I should be able to take care of them faster.
As always, I'm open to any questions, suggestions, and learning in general so feel free to leave comments or email me.
Have a good week!
Olivia E Guerrero
Project Manager Assistant