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Please give us your new feature ideas!
January 4th, 2007 at 2:40 pm   starstarstarstarstar      

This post is created to let everyone post new feature ideas and discuss them.  I'm sure we can't do all them instantly.  However we can learn and depending on how many people ask for the same feature we can prioritize them.

 

Shane Merem
Website Design and E-commerce
www.websiteforge.com

Posted in New Feature Ideas by Shane Merem
Brian says:
January 21st, 2007 at 1:06 pm   starstarstarstarstar   Edit   

Live Site Monitoring.

 

I spend a lot of time watching and guessing and watching people come to my site and go to my search page and I can only guess what they are looking for. Also some of my product terms are not correctly or correctly writen in my product search feilds. I would like the ability to watch people on my search page in live time so I can see what they are looking for and then I could modify my words to fit the terms the people are using for product description. I do realize that site stats are on my site but that does not help me when the customer has left my site. I see it working like this.

 

I am watching my site I see a customer is looking for a product and I know what that product is but they are using a search term which I am not aware of, quickly I change or add that term and the product is now displayed they are looking for.
Thank you
Brian

Brian says:
January 21st, 2007 at 1:24 pm   starstarstarstarstar   Edit   

Orders vs site visitors.

 

I would like to see a percentage of new customers who order from our site vs visits. I would like to have the ability to see the customers who return to my site and place an order. I guess that would be return customer tracking and the New vistiors ordering for the first time tracking.
Brian

admin says:
January 21st, 2007 at 1:29 pm   starstarstarstarstar      

Hi. You essentially want to see in real time what category or search term the customer is using while on the site? is that accurate?

Brian says:
January 21st, 2007 at 1:48 pm   starstarstarstarstar   Edit   

Yes! I wish I could write like you :)

admin says:
January 21st, 2007 at 1:53 pm   starstarstarstarstar      

:) Great idea. What if I told you that in the interim, I could write a custom script that would show that in your providesupport.com visitor window?

 

We just modified the system to allow US to see who is currently logged in and what page your are viewing. So our support chat will already know who you are when asking for help.

 

It was made possible by an upgrade www.providesupport.com has done. They offer a script that you can pass custom variables to.

 

Now, I would have to bill you for the integration, but it should be possible to display the currently clicked category AND/OR search term used on your site.

 

Would this help?

 

Shane Merem
Website Design and E-commerce
www.websiteforge.com

Brian says:
January 21st, 2007 at 1:57 pm   starstarstarstarstar   Edit   

Yes it would! What is the cost?

Brian says:
January 21st, 2007 at 2:04 pm   starstarstarstarstar   Edit   

What ever number you are thinking price wise cut in half and I will agree. :)
Brian

Brian says:
January 21st, 2007 at 2:10 pm   starstarstarstarstar   Edit   

Customer reviews of products.
I would like for the customer to have the ability to write a review of a product on our site and it would stay with that product so others could read the review. It also would be linked in such a way to were it would show up on search engines.
Thank you Brian

Brian says:
January 24th, 2007 at 6:37 pm   starstarstarstarstar   Edit   

I would like for websiteforge to support the new extended-validation certificate. This is going to make your address bar display a green color and people are being told these sites that have the green bar that the site is safe to make tranactrions on. IE7 will have this feature activated sometime this month. I think it will be very important for our domains to have this certificate.
Thank you
Brian

Justin says:
January 25th, 2007 at 11:53 am   starstarstarstarstar      

Brain posted above about customer trying to copy and paste links on pages... we have the same issue that confuses our customers. What I think he is asking is for the URL listed in the brower address bar (for a page within the an ecommerce module) to maintin the address that was clicked to get there.

 

Example... if I have somoene who visits our Carhartt Page and clicks on the 3904 boot the URL he is going to is clicks on product with SKU , the url would be :
http://www.gandlclothing.com/m5_view_item.html?m5:item=3904
once the page loads, the URL defaults back to: http://www.gandlclothing.com/m5_view_item.html

 

I understand why this happens with the system as it is... but it makes things confusing for people browsing our site.

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