This is actually  not a brand new feature.  It has been around probably 4 months.  However many people might not know about our new Whitelisting feature.

 If you are taking advantage of the Website Forge anti-spam features you might occasionally find that some email you want to receive is getting tagged as spam.

 A "White List" is a list of email address you can specify to ALWAYS get through. 

 Why do supposedly non-spam emails get caught in the spam filter?  There are too many reasons to name.  Usually the server the email originated from was once or currently determined to be a spam source.  Many spam filters are made "aware" if it's IP address.

 I can testify first hand that sometimes people put known good servers on blacklists.  Don't get me started.  I hate spam as much as the next guy -- but I would never falsely report spam.

People that are too lazy to unsubscribe themselves from an e-newsletter will just report that message as spam though they specifically asked for the message previously.  Surprisingly, it happens all the time!  Don't be "that guy" :)

 So, to "Whitelist" an email go to your "Manage Email" area and look for a "White List" button.  Enter any email address you'd like to get through there.  Enjoy!

 Shane Merem
Website Forge
www.websiteforge.com
Website Design and E-commerce

Over the last couple years more and more customers have been asking for the ability to provide additional logins with restricted access to their Member's Area.  Generally the reason was to divide the content management tasks among several people in the organization while maintaining the final control over Publishing the site.

 We recently added a sub-account feature that is in beta testing.  So now you can provide restricted access to certain pages and features within your web site.

 For example -- if you would like someone from your order fulfillment center to only access the order list and not access any other portion of the site you can simply create an account with this set of restrictions.

 We are looking for about 10 total beta testers.  Beta testers will receive this feature for free while in the beta testing stages.  We have 3 beta testers so far.  Please contact support@websiteforge.com if you wish to participate.

Shane Merem
www.websiteforge.com
Website Design and E-commerce

As all of you know, we recently added a left hand navigation to the Member's Area.  This menu is faster and offers an easier way to navigate.  It's also faster and does not require a screen refresh.  For the last couple months we left the older Top Navigation there to help you with the transition.

 Last Sunday we finally finished the transition and removed the Top Navigation.

 We received two support tickets over the last week asking what happened and where certain things were.  Take a minute to click and expand the branches on the new menu.  I think you'll find it faster and easier.  Especially on sites with large numbers of pages and products.

 Shane Merem
www.websiteforge.com
Web Site Design and E-Commerce

Recently a customer of ours selling large volumes of chocolate found that once an order's total weight reached the maximum shipping weight of UPS -- the shipping calculation went nuts.  Since the shipment would not be one large box, but actually several smaller boxes this caused obvious problems.

 We resolved this by splitting the total weight and calculating the shipping as separate containers.  This is an option you can now control in your shipping settings. 

 Contact support@websiteforge.com with any questions about large shipments or split shipments.  (over 70 lbs, over 150 lbs, etc. )

This year my resolution is marketing.  The Website Forge system has matured and grown substantially.  I cannot find anything else like it yet it's like the proverbial "Worlds Best Kept Secret".

 This blog, video presentations, help files, bulletin boards and more will help provide the proper perspective that the Website Forge deserves.

 I'll start writing weekly and hopefully more often.

 2007 should be amazing!