I am compelled to write this article because several clients of an unnamed web design company asked me to. I cannot mention these people's names because there is a GAG on their free speech.
Let me explain... These people purchased web sites and signed a terms of use that restricts them from voicing any complaints they might have regarding the services they paid for! In fact, they can be sued for $2500.00 plus $100.00 for each person that reads this complaint. IT DOES NOT MATTER if this unhappy person is telling the truth or not. Amazing, isn't it?
I have only truly become frustrated with one company in the last five years of providing web sites to my clients. THIS is that very company. This same company has received over 300 BBB complaints in the last 18 months, over 5000 negative posts in ripoffreport.com, forced to change their name, and supposedly kicked out of the Better Business Bureau! I did not know you could be kicked out of the BBB??
Here is the legal wording to watch out for…
Please read...
43. Negative Comments/Slander
Client specifically agrees not to engage in negative comments or slander regarding HWS, including but not limited to publishing, or causing to be published, complaints or derogatory comments regarding HWS in any format, including but not limited to, print, newspaper, television, radio or on internet complaint sites, blogs or other public internet forums. Should there be a breach of this condition HWS will be entitled to liquidated damages in the amount of $2,500.00 for each publishing or posting. If said breach occurs on an internet complaint site each hit to that website will be considered an individual breach of this condition, and subject to additional liquidated damages of $100 per occurrence. Further, HWS shall be entitled to litigate this matter, and obtain the money damages together with injunctive relief. The prevailing party to that litigation shall be entitled to an award of attorney's fees.
For the full Terms of Use please go to; http://tinyurl.com/cgnj87
I know they offer the lowest prices on the internet to build websites, but the lowest price does not make them the best Website Design Company.
When they say they can do everything we can do and offer a CHEAPER price, they can not. They can only offer a CHEAPER Price and Product.
Thanks,
Douglas A. Marks
Website Marketing Consultant
E-mail - dougmarks@websiteforge.com
Business - (888) 558.2446 Ext. 208
Fax - (517) 338-5064
Business Hours: (Monday - Friday) 10 AM - 6 PM Eastern Standard Time